SHIPPING & RETURNS
shipping policy
Shipping fees are not included in the prices for custom illustration and art prints but added once you checkout.
The online shop is made for South African customers, but if you are based abroad please send me an email and we can discuss and organise shipping your artworks to wherever you are.
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Framed artworks are packaged with care and wrapped in bubble wrap to prevent breakages.
Unframed art is strengthened & packaged to arrive in perfect condition.
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The shipping estimate for Art Prints is 1-2, while Commission Artwork can take 2-3 weeks.
If you have a specific date you need your artwork by, please send me an email and I will always try to make a plan and get it to you before your special occasion.
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return & exchange policy
Unfortunately, your artwork is non refundable.
As stated on the artwork description, the Art Prints are true to the visuals in the Shop.
Colours may vary slightly due to the digital depiction.
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Commission artworks are discussed with every client, and approved as they received the digital scan before the physical original artwork is shipped.
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If you have any other questions, please have a look at the FAQ page, or send me a personal message on the Contact page.